At Electo, we are committed to providing efficient and reliable shipping services to ensure your orders reach you promptly and in excellent condition. Please review our shipping policies carefully to understand our processes, delivery times, and any applicable fees.
Order Processing Time
Upon receiving your order, we will process it promptly within 1-2 business days. During peak periods or holidays, processing times may be slightly longer, but we will notify you promptly if there are any delays.
Delivery Timeframe
We aim to deliver your order within 7 to 10 business days anywhere in India. However, delivery times may vary depending on your location, shipping method selected, and any unforeseen circumstances such as weather disruptions or public holidays.
Shipping Methods
We partner with reputable courier services to ensure timely and secure delivery of your orders. You may have the option to choose from standard shipping or expedited shipping at checkout, depending on your preferences and urgency.
Shipping Fees
Shipping fees are calculated based on the weight of your order, delivery location, and shipping method selected. You will see the shipping charges displayed at checkout before completing your purchase.
Order Tracking
Once your order has been shipped, we will provide you with a tracking number via email, allowing you to monitor the status of your delivery online. You can track your package’s journey from our warehouse to your doorstep for added peace of mind.
Shipping Restrictions
Please note that certain products may be subject to shipping restrictions or limitations due to their size, weight, or regulatory requirements. We will notify you if any restrictions apply to your order and work with you to find suitable alternatives or solutions.
International Shipping
At this time, we only offer shipping services within India. We do not currently ship internationally. However, we are continuously evaluating options to expand our shipping capabilities in the future.
Important Note:
Due to the nature of our products (thermal, soldering, and sealant products), proper curing is essential for their effectiveness. Therefore, we cannot accept returns or offer refunds for products that have been opened, used, or improperly stored. Additionally, in the event that a product is found to be damaged and eligible for return and refund, please note that the processing time for such requests may take up to 7 days. We appreciate your patience and understanding as we ensure that all returns and refunds are processed accurately and efficiently.
Contact Us
If you have any questions or concerns about our shipping policies, please don’t hesitate to contact our customer service team. We’re here to help ensure your shopping experience with Electo is seamless and enjoyable.